In my current role, I am a Senior Sales Advisor at Tesla in the St. Louis Market. In this role, my goal is to consistently deliver an educational, immersive, and exciting experience to both current and potential customers, while exceeding client expectations from their initial showroom visit to their delivery day experience. It is my responsibility to guide customers through their exploration of Tesla's products and facilitate a seamless sale/delivery process. Other responsibilities include: Building and maintaining a robust sales pipeline by collecting customer information while facilitating test drives for potential buyers. Providing exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion. Actively contributing to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets. Demonstrating expertise in Tesla’s products and services and staying updated on EV trends and local incentives. Performing additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes.

In this role I oversaw both JCC locations in the St. Louis area. Locations include Creve Coeur, MO and Chesterfield, MO. Duties included: Hiring, supervising, mentoring, and evaluating staff for the Membership Sales Team and Member Services Team. Accurately tracking essential sales metrics and interpreting data; providing feedback to the team to ensure success. Documenting,
executing, and tracking processes and procedures. Prospecting for sales leads, both inside and outside of the facility. Working closely with vendors, agencies, and companies to help promote trial usage and drive lead generation. Ensuring excellent customer service and customer responsiveness to both inside and outside customers. Along with the Director, developing the budgets for the department, and monitoring progress on a monthly basis as a part of annual
goals for the department. Developing and implementing strategies for improving participation and financial outcomes for Membership promotions.

Was a part of a phenomenal team in the St. Louis market. Duties included running the salesfloor, assisting with hiring/running our sales team, meeting sales goals, capturing leads efficiently, converting leads to sales, optimizing salesforce capabilities, assisting customers, maintaining showroom standards, opening/closing procedures, maintaining positive team morale, developing
creative ideas to engage our market, and actively engaging with our products.

Following my brief pursuit of a minor professional hockey career after college, I took advantageof an opportunity to open my own small private boutique fitness brand and studio in St. Louis. Duties included marketing my services, providing services (training clients), achieving high client retention, hiring qualified additional trainers/staff when necessary, ensuring smooth operations during pre-opening phase and continuing once open, developing partnerships with local businesses, creating community relationships, developing creative ideas to engage the audience, providing constant communications with the audience (emails, social media, etc). Once my lease was up I made the decision not to renew and took an opportunity presented to me to join Peloton when they came to the St. Louis market.